Privacy Policy

This Privacy Policy explains how Alma, operated by [Company Legal Name] ("Alma", "we", "us", or "our"), collects, uses, shares, and protects information about you when you visit our website, purchase, or use our digital products (collectively, the "Services"). By using the Services, you agree to the practices described here.

1. Information We Collect

We collect the following categories of information:

• Information you provide: your email address and any details you submit at checkout or when contacting support.
• Payment information: processed directly by our payment processor, Stripe. We do not store your full card number; we may receive limited transaction data such as your email, the last four digits, and payment status.
• Usage & device data: IP address, browser type, device information, pages viewed, referring URLs, and interactions, collected automatically via cookies and similar technologies.
• Communications: the content of messages you send us.

2. How We Use Your Information

• to process your purchase and deliver the products you bought;
• to provide customer support and respond to your requests;
• to operate, maintain, secure, and improve the Services;
• to send transactional messages (e.g., receipts and access links) and, where permitted, marketing communications you may opt out of at any time;
• to measure and improve our advertising and marketing (including via analytics and advertising pixels);
• to detect, prevent, and address fraud, abuse, or security issues; and
• to comply with legal obligations and enforce our terms.

3. Legal Bases (where applicable)

Where the GDPR or similar laws apply, we process your information on the basis of: performance of a contract (to deliver products you purchase), our legitimate interests (to operate and improve the Services and prevent fraud), your consent (for certain cookies and marketing), and compliance with legal obligations.

4. Cookies & Tracking

We use cookies, local/session storage, and similar technologies to operate the site, remember preferences, and measure performance and advertising. For details, see our Cookie Policy.

5. How We Share Information

We do not sell your personal information. We share information only with: (a) service providers who help us operate the Services, such as payment processing (Stripe), hosting, email delivery, and analytics; (b) advertising partners for measurement, in accordance with applicable law; (c) authorities or other parties when required by law, to protect rights, or in connection with a merger, acquisition, or sale of assets.

6. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with our legal obligations (including tax and accounting), resolve disputes, and enforce our agreements. We then delete or anonymize it.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal data, to object to or restrict certain processing, and to withdraw consent. Residents of the EEA/UK (GDPR) and California (CCPA/CPRA), among others, may have additional rights, including the right not to be discriminated against for exercising them. To make a request, contact us at [support@email.com]. We may verify your identity before responding.

8. Security

We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Your information may be processed in countries other than your own, which may have different data-protection laws. Where required, we rely on appropriate safeguards for such transfers.

10. Children

The Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

11. Third-Party Links

The Services may link to third-party sites or platforms that we do not control. This Policy does not apply to them, and we are not responsible for their practices.

12. Changes to This Policy

We may update this Policy from time to time. The "Last updated" date reflects the latest version. Material changes will be indicated as appropriate.

13. Contact

Questions or requests? Contact us at [support@email.com], [Company Legal Name], [Company Address].